Choose a product and enter the serial number.
Double-click the recovery image.īefore you start Your Surface comes with Windows recovery info that you can use to refresh your Surface or reset it to its factory condition. Some utilities need to be copied to the recovery drive, so this might take a few minutes. You might be asked to enter an admin password or confirm your choice. Make sure you’re using a blank USB drive, or be sure to transfer any important data on your USB drive to another storage device before using it to create a recovery drive. Always try to do that first before downloading a recovery image. Your Surface comes with Windows recovery info that you can use to refresh your Surface or reset it to its factory condition.
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